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graphic that says top 10 ways to set clear expectations

Top 10 Ways to Set Clear Expectations

Wait! You can’t read my mind? Too often, that’s what managers inadvertently expect from their employees about job expectations. Rather than communicate and set clear expectations – the milestones against which employees are reviewed and rewarded — they assume their employees know what to do

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graphic that says top 10 ways to handle difficult conversations

Top 10 Ways to Handle Difficult Conversations

Difficult Conversations Very few people enjoy confrontation of any kind. Most people do anything they can to avoid it. The fallout from conversations gone wrong is not pretty – trust and intimacy suffer, while resentment and misunderstanding build. But it is possible to improve the

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a leader leading four employees

Are You a Catalyst Leader? Here’s How To Become One

Webster’s dictionary defines a catalyst as ‘an agent that provokes or speeds significant change or action.’ In business, a catalyst leader is no different. It is someone who ignites action in others. That stimulus might jump-start a change in an inefficient process, spawn a new

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